Roku error code

011

During first-time setup your Roku downloads and installs the latest software.

During first-time setup your Roku downloads and installs the latest software. Error 011 means that step failed because the Roku could not connect to the Roku software update server.

Try this first

Wait a few minutes and select Try again

5 minutes
  1. 1.This is the first step Roku themselves recommend.
  2. 2.Leave it a few minutes and select Try again on screen.
  3. 3.Setup will pick up where it left off.

Where this code shows up

Mostly on Roku Streaming Stick, Roku Express, Roku Ultra, Roku TV. If you’re on something else, the fixes above still apply — the menu names will differ.

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Checked 2026-08-05 · source