Contact

A real person reads these.

General

Corrections, a code we’ve got wrong, a service we should cover, or something on the site that doesn’t work: email hello@itsnotworking.info.

Placeholder address — replace with the real inbox before launch. An unreachable contact route undermines the legal pages that point at it.

If you work for one of the services listed

Including takedown requests and trademark questions: email the same address with “trademark” or “takedown” in the subject and it’ll be prioritised. We’re not trying to imply any affiliation with you, and if something on this site reads that way we want to fix it.

If you believe a status verdict about your service is wrong, tell us what you’re seeing. We publish the signals we used and we’ll correct the record — but we won’t remove a historical verdict, only annotate it.

Privacy requests

There’s very little to request. We hold no account, no email address and no name for you. Reports carry a symptom, a service, an hour and a coarse region, and nothing that links them to you after the rate-limit window closes. If you believe we hold something about you, write to the same address and we’ll look.