What does Roku error 001 mean?

Roku error code

001

Your Roku tried to contact the Roku update server and could not get through.

Your Roku tried to contact the Roku update server and could not get through. Roku documents this as an update-server reachability problem, so the fix is about the path between the Roku and the internet.

Try this first

Confirm the Roku actually has internet

2 minutes

1.Go to Settings > Network > Check connection.
2.Watch for a green tick on each of the three steps.
3.If the last step fails, the Roku has Wi-Fi but no internet — see error 009.

Where this code shows up

Mostly on Roku Streaming Stick, Roku Express, Roku Ultra, Roku TV. If you’re on something else, the fixes above still apply — the menu names will differ.

People also land on

011 003 009

Roku help All error codes

Checked 2026-08-05 · source