Prime Video error code
1060
Prime Video could not keep a stable connection to Amazon's servers while loading the title.
Prime Video could not keep a stable connection to Amazon's servers while loading the title. Amazon groups a wide range of network faults under this one number, so it can mean anything from weak Wi-Fi to a provider routing problem. It is not an account fault and it is not the title.
Try this first
Restart your router
5 minutes- 1.Unplug the router from the wall. If you have a separate modem, unplug that too.
- 2.Wait 30 seconds.
- 3.Plug the modem back in first and wait for its lights to settle, then the router.
- 4.Wait a full minute before opening Prime Video.
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Where this code shows up
Mostly on Fire TV, Smart TV, Roku, PlayStation, Xbox, Web browser. If you’re on something else, the fixes above still apply — the menu names will differ.
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Checked 2026-08-06 · source