Netflix error code
UI-113
Netflix keeps some information stored on your device between sessions.
Netflix keeps some information stored on your device between sessions. UI-113 means that stored information needs to be refreshed. It sits in the same family as UI-800-3 and clears the same way.
Try this first
Sign out and sign back in
2 minutes- 1.From the Netflix home screen, press Back to reach the menu.
- 2.Go to the profile icon, then Get Help, then Sign out.
- 3.Sign back in with your email and password.
- 4.This clears the stored data, which is what the code is asking for.
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Where this code shows up
Mostly on Smart TV, Roku, Fire TV, Blu-ray player, Set-top box. If you’re on something else, the fixes above still apply — the menu names will differ.
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Checked 2026-08-05 · source