Samsung TV error code

MODEL-BIND-FAIL

A streaming app could not verify this TV model, so it refused to open.

A streaming app could not verify this TV model with its servers, so it refused to open. On Samsung sets this is usually a stale Smart Hub state rather than a real incompatibility, which is why a proper cold start resolves most of them. Occasionally it does mean the app has genuinely dropped support for an older set.

You may also see

  • Model Bind Fail
  • This app is not available

Try this first

Cold start the TV

2 minutes
  1. 1.Hold the power button on the remote until the TV switches off and comes back on by itself.
  2. 2.Do not just tap it. A tap puts the TV in standby, which changes nothing.
  3. 3.Wait for the home screen before opening the app.

Where this code shows up

Mostly on Samsung TV. If you’re on something else, the fixes above still apply — the menu names will differ.

Samsung TV helpAll error codes

Checked 2026-08-06 · source